The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as "you") and Hugogate Limited (hereinafter referred to as “Hugogate” or "we"). By using this web site and/or placing an order, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions and to comply with all applicable laws and regulations, including export and re-export control laws and regulations.

1. Ordering
 
Ordering through our website is easy and secure – just click "Buy" on the product page and you will be redirected to your Shopping Cart. Upon check out and placing your order, you will receive an Online Order Receipt.

In the case of temporarily unavailable stock or mispriced product, we will notify you as soon as possible and we will either give you a full refund or exchange your order with an alternative product of the same value.

 

2. Payment
Payment for the goods plus any applicable shipping fee should can be made by online payment through PayPal, Alipay and others. There will be no delivery until full payment is made. Please refer to Payment Method Section for further details.

3. Delivery
 
Goods will be delivered to the address that you provide when you place your order. We will ship your order by airmail or local courier post. We make every effort to deliver the goods to you in reasonable time and condition but we will not be liable for any loss or damages suffered by you through reasonable or unavoidable delay in delivery.

All the orders will be posted on the next day.
 


4. Warranty

We will provide a one-year warranty once you place your order. Your warranty will start according to the date of your Online Order Receipt sent to your email. Please keep a copy of this receipt. If you need any repair services, bring or send back your product and a hard copy of the Online Order Receipt to the following address:

Unit 10, 5/F, Metro Centre II, 21 Lam Hing Street, Kowloon Bay, Hong Kong.
 

5. Return Policy
Goods are packed and delivered to the carrier in good conditions. In case the goods are found to be damaged or defective on delivery or you have received the wrong order, you should report to our Customer Service at info@hugogate.com within 5 working days of receiving the goods with two photos showing the defective or wrong product shipped. We will send you a replacement or a full refund and may further request you to return the defective or wrong product shipped at our own costs.
 
6. Electronics Communication
 
When you visit our website or send e-mails to us, you are communicating with us electronically. You consent to receive communication from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirements that such communications be in writing.


7. Copyright
 
All content on this website including images, illustrations, designs, photographs, descriptions and other materials is the property of Hugogate Limited “Hugogate” or its content providers and is protected by Hong Kong and international copyright laws. The compilation of all content on this site is the exclusive property of Hugogate and is protected by Hong Kong and international copyright laws.
 
Except in connection with shopping or placing orders, none of the content may be copied, reproduced, distributed, republished, downloaded, displayed, posted in any ways, transmitted, or recorded without the prior permission of Hugogate or the applicable copyright owner.


8. Governing Law

 
We ("Hugogate") endeavor to be as accurate as possible. However, we do not warrant that the product release date, price, description or other content of this site is accurate, complete, reliable, current or error-free. Product images are for illustrative purposes only and may differ from the actual product. The website content is subject to change without prior notice.These terms of sale and the supply of the goods will be interpreted, enforced and governed in accordance with the laws of the Hong Kong Special Administrative Region (“Hong Kong”) of the People’s Republic of China. All disputes arising in connection with the contract shall exclusively be filed in the proper courts of Hong Kong.


9. Disclaimer of Warranty and Limitation of Liability
 
To the full extent permissible by applicable law, we disclaim all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that this site, its servers, or emails sent from Hugogate are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

If you have any enquiries, please kindly reach us at info@hugogate.com.