This privacy policy sets out the policies and practices of Hugogate Limited in the collection, use, sharing and protection of customers’ personal information. Hugogate Limited may update or change this policy and these changes will be posted on Hugogate Limited's website.

2. Collection of Customer Personal Data
For the purpose of carrying out Hugogate Limited's business operation including sale and provision of Hugogate Limited's products or after-sales service, Hugogate Limited will collect your personal information when you:
- purchase a product from Hugogate Limited through our online shop
- subscribe for our news letter
- register as our online shop member
- enquire information about a product or service from Hugogate Limited
- contact Hugogate Limited with an enquiry or complaint; 

3.Type of personal information we collect
Hugogate Limited will collect information including, but not limited to, the following:
- your name;
- delivery address

- payment details including credit card information, PayPal or Alipay account information
- contact details, including contact name, telephone number and email address;
- information for the verification of your identity, including identification type and identification number;
- an email or letter you send to Hugogate Limited; and other records of any contact you have with Hugogate Limited;
- your member account information, such as dates of payment,

4. Use of Customers’ Personal Information
Hugogate Limited may use and analyze your information for the following purposes including, but not limited to:
- processing, providing and keeping you updated on the products that you have ordered from Hugogate Limited;
- processing the services such as warranty that you have registered;
- keeping you updated on Hugogate Limited’s latest offers or promotions;
- assisting you with any product or service enquiries, including investigating and resolving service affecting issues and dealing with any shipping queries you may have;
- analyzing your usage of Hugogate Limited's products and services so that we can further improve Hugogate Limited’s products and services and/or better tailor the type of products and services presented to you;
- contact you if necessary.

5.Protection of Personal Information
Personal information will only be viewed and used by Hugogate Limited to provide or improve our products, services and advertising. We will not sell, transfer or share your private member information to/with third parties for any marketing and sales purpose. Hugogate Limited takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

6.Privacy Questions
If you have questions or concerns about Hugogate Limited's Privacy Policy or data processing, please contact us at info@hugogate.com